For hostel owners

Hostel management system built for Nepal

Residents, rooms, rent, food, attendance and parents — one system and one dedicated app instead of a register book, a spreadsheet and three WhatsApp groups.

HostelPalika is hostel management software for boys hostels, girls hostels and co-living houses in Nepal. The rooms you rent, the people who live in them, what they owe and what they eat are kept in one place your whole team works from.

It is also where students and parents look for hostels, so the hostel you run on HostelPalika is a hostel they can find, compare and contact.

HostelPalika is a product of Softmato, a software company in Kathmandu, Nepal.

Who it is for

Seven kinds of people, each with their own screen

One platform, a separate screen for every person in a hostel. Nobody sees more than their job needs.

Hostel owner

Phone app and web portal

Runs the whole hostel and every branch.

  • Registers the hostel, completes KYC and signs the agreement, then sets rooms, rent, food and payment details.
  • Sees occupancy, dues, collections, expenses, complaints and tonight's night status on one dashboard.
  • Adds branches, wardens and cooks, decides what each of them can open, and reads the audit trail of who changed what.

Warden

Phone app and web portal

Runs the floor day to day.

  • Scans a resident's QR card at the gate, takes roll call and sees who is in tonight.
  • Handles move-in and move-out checks, complaints, repair requests and SOS alerts.
  • Receives cash from residents and hands it to the owner with a confirmation on both sides.

Cook

Phone app and web portal

Has a kitchen screen of their own.

  • Sees today's menu, marks each meal ready and gets low-stock alerts.
  • Logs what was bought for the kitchen and sees what residents thought of each meal.
  • Many cooks per hostel, each with their own login.

Resident

Phone app and web portal

Pays, eats, checks in and asks for help from one app.

  • Joins through the hostel's link or QR, sends their details with an ID card and carries a QR card afterwards.
  • Sees every invoice, pays by eSewa or Khalti, uploads proof and keeps the receipt and running balance.
  • Marks night status, reads the menu and notices, raises complaints and repairs, and presses SOS when it matters.

Parent or guardian

Phone app and web portal

Sees what they should, nothing they should not.

  • Has their own login, linked to their child and nobody else's.
  • Sees fee status, notices, the food menu and safety alerts.
  • Is told at the same moment as the staff when the resident raises SOS.

Repair worker

Phone app and web portal

Plumbers, electricians and carpenters on call.

  • Applies once, is verified, and then receives repair jobs from hostels.
  • Opens the ticket, hears the voice note or sees the photo, and does the job.
  • Carries a verified card that hostels can trust.

Anyone looking for a hostel

Website, phone app and installable web app

Finds a verified hostel before ever visiting.

  • Searches hostels by city and area, opens the map, saves favourites and compares side by side.
  • Reads photos, rooms, rent, facilities and reviews from people who actually lived there.
  • Sends an enquiry or books a bed, and reads the community board before deciding.

Every feature

Everything a hostel runs on

9 areas, 44 features. Open any area to see each feature and the plan it starts on.

Residents & Rooms

Who lives here, which bed they hold, and how they arrive and leave.

  • Resident ManagementGo · NPR 999/mo

    Every resident, their room, their guardian and their history in one list.

    For hostel admin, warden

  • Room & Bed MapGo · NPR 999/mo

    Rooms, beds and vacancies as a map you allocate from.

    For hostel admin, warden

  • Joining BillGo · NPR 999/mo

    Admission fee and security deposit raised as one invoice on joining.

    For hostel admin, resident

  • Register Resident with QR CodeGo · NPR 999/mo

    A resident registered once and carried as a QR card a warden scans at the gate.

    For resident, warden

  • Move-in & Move-out ChecksGo · NPR 999/mo

    The handover list for a room, ticked on the way in and on the way out.

    For hostel admin, warden

  • Staff Accounts & RolesPro · NPR 1,699/mo

    Staff accounts holding only the parts of the portal their job needs.

    For hostel admin, warden

  • Digital Admission AgreementsMax · NPR 2,499/mo

    The joining agreement read and signed on the resident's phone, and kept against their record.

    For hostel admin, resident, guardian

Fees & Payments

The rate card, the month's invoices, and the money that comes back.

  • Room Rent & RecordsGo · NPR 999/mo

    One rent per room type. The listing and every invoice read from it.

    For hostel admin

  • Billing & Payment TrackingGo · NPR 999/mo

    Invoices raised automatically each month, with the receipt and the running balance against each resident.

    For hostel admin, resident

  • Payment Proof ChecksGo · NPR 999/mo

    A payment screenshot read, checked against the invoice, and flagged if it lies.

    For hostel admin

  • Wallet Statement MatchingPro · NPR 1,699/mo

    The wallet statement matched line by line against what the portal recorded.

    For hostel admin

  • Financial Reports & StatementsPro · NPR 1,699/mo

    Collections, dues and arrears for a month, exportable.

    For hostel admin

  • Discounts & ReferralsPro · NPR 1,699/mo

    Residents who pay on time and bring a friend earn against next month.

    For resident, hostel admin

  • Automatic Dues ChasingMax · NPR 2,499/mo

    Unpaid invoices chased on a schedule you set, escalating from the resident to their guardian.

    For hostel admin, resident, guardian

  • Expense TrackingGo · NPR 999/mo

    Every rupee spent logged with its bill photo, by category and by branch.

    For hostel admin, warden, cook

  • Receipt Sharing to ExpensesGo · NPR 999/mo

    Share a bill from any app and it lands as an expense, once.

    For hostel admin, warden

  • Credit & Debit StatementGo · NPR 999/mo

    Every credit and debit in one statement with a running balance, exportable as PDF.

    For hostel admin

  • Staff Cash HandoverGo · NPR 999/mo

    Cash handed to a warden, confirmed with one tap, and what is left in the box.

    For hostel admin, warden

  • Late Fine & KhataGo · NPR 999/mo

    A fine after the free days, and khata items added to the next rent bill.

    For hostel admin, resident, cook

Food & Kitchen

What is cooked, when it is ready, and what people thought of it.

  • Food MenuGo · NPR 999/mo

    The week's menu, published once and readable on every phone.

    For resident, cook

  • Cook PortalGo · NPR 999/mo

    The kitchen's own screen — today's menu, the ready log and stock alerts.

    For cook

  • Meal RatingsGo · NPR 999/mo

    What residents thought of the meal, per meal, not once a year.

    For resident

  • Inventory ManagementMax · NPR 2,499/mo

    Rice, daal, oil and vegetables tracked from the day they are bought to the branch they went to, with what is left in each store.

    For hostel admin, warden

Attendance & Safety

Who is in tonight, and what happens when something goes wrong.

  • Daily Attendance & Night StatusGo · NPR 999/mo

    Inside or outside once a day, and who is in tonight. Coordinates are never stored.

    For resident, warden, guardian

  • Emergency SOSGo · NPR 999/mo

    One press from the resident's header reaches staff and guardians at once.

    For resident, warden, guardian

  • Security PIN & Biometric LockGo · NPR 999/mo

    A 4-digit PIN and biometric unlock on the app and every web portal.

    For hostel admin, warden, resident

Communication

Notices out, complaints in, and nothing sitting unread.

  • Notices, Complaints & EnquiriesGo · NPR 999/mo

    Notices out, complaints and enquiries in, each with a status and an owner.

    For hostel admin, resident, guardian

  • Push NotificationsPro · NPR 1,699/mo

    Panels that update themselves, and a push when the app is shut.

    For hostel admin, resident, guardian

Maintenance

Broken things reported, assigned and closed.

  • Repair RequestsGo · NPR 999/mo

    A fault raised with a photo, assigned, and closed when it is fixed.

    For resident, hostel admin

  • Voice NotesGo · NPR 999/mo

    Say what is broken instead of typing it. Nothing is transcribed.

    For resident, service provider

  • Verified Repair WorkersPro · NPR 1,699/mo

    Verified plumbers, electricians and carpenters, reachable from the ticket.

    For hostel admin, service provider

Guardian Portal

What a parent can see, and everything they cannot.

  • Parent LoginGo · NPR 999/mo

    A parent's own login, linked to their ward and nobody else's.

    For guardian, resident

Listing & Growth

Being found, being compared, and being chosen.

  • Public Page for HostelGo · NPR 999/mo

    Your hostel's public page — photos, rooms, rent and facilities.

    For hostel admin

  • Map ListingGo · NPR 999/mo

    A pin on the map, with directions that open in the visitor's phone.

    For hostel admin

  • ReviewsGo · NPR 999/mo

    Ratings from people who actually lived there.

    For resident, hostel admin

  • Supply StoreGo · NPR 999/mo

    Mattresses, buckets, cleaning supplies — ordered in the portal, paid on delivery.

    For hostel admin

  • Customizable Public Page & BrandingMax · NPR 2,499/mo

    Your public page laid out the way you want it, with your name and colours carried through the portal, the app and every receipt.

    For hostel admin

Reporting & Control

The numbers behind the month, and who changed what.

  • Daily DashboardGo · NPR 999/mo

    Occupancy, dues, open complaints and tonight's night status, on one screen.

    For hostel admin, warden

  • Monthly TrendsPro · NPR 1,699/mo

    Trends across months — occupancy, collection rate, complaint load.

    For hostel admin

  • Audit TrailMax · NPR 2,499/mo

    Who changed what, when, and from where.

    For hostel admin

  • Multi-Property ControlMax · NPR 2,499/mo

    Every property side by side, staff and rooms scoped to their own building, and one bill at the end of it.

    For hostel admin

  • Occupancy & Revenue ForecastMax · NPR 2,499/mo

    Beds coming free and rent expected in the months ahead, read from notices, checkouts and the rate card.

    For hostel admin

  • API Access & WebhooksMax · NPR 2,499/mo

    Residents, invoices and payments readable by whatever you already run, and a webhook the moment they change.

    For hostel admin

  • Priority Support & MigrationMax · NPR 2,499/mo

    Your data migrated for you, a named manager, and a support queue that answers you first.

    For hostel admin

One connected platform, not five separate tools

Hostel owners, wardens, cooks, residents, parents and verified repair workers all work on the same HostelPalika platform, and it is where students and parents look for hostels too. A new resident can go from finding your hostel to paying their first rent without leaving it, and the hostel can order its supplies here as well, paid on delivery.

Rent billed in Bikram Sambat months

Rent periods follow the Bikram Sambat calendar, so invoices, receipts and dues read the way residents and parents already count months.

eSewa and Khalti payments, checked

Residents pay the way they already do and send the proof. The screenshot is read and checked against the invoice, wallet statements are matched line by line, and anything that does not add up is flagged before it is marked paid.

Night status parents can rely on

Residents mark whether they are in each night and wardens see who is out. Location is used for the check and never stored, and an SOS reaches staff and guardians at the same moment.

A dedicated app for every role in the hostel

The HostelPalika app is designed for phones first. Owners, wardens, cooks, residents and parents each get their own screens: a cook sees the kitchen, a parent sees their own child, and nobody sees more than their job needs. The same account works on the web.

How owners, wardens, cooks, residents and parents work together

The owner registers the hostel, sets rooms and rent, and invites the team. Wardens run the floor — residents, rooms, payments to check and who is in tonight. Cooks see the menu and the head count. Each resident sees their own bill, receipts and a statement PDF with a running balance, and each parent sees only their own child: fees, notices and safety alerts.

Every account belongs to one person and opens only their part of the hostel, so a cook never sees the rent book and a parent never sees another family.

Locked with a PIN and fingerprint

Every account has its own 4-digit app-lock PIN, and the HostelPalika app opens with that PIN or the phone's fingerprint. Each web portal asks for the same PIN before it shows anything. Ten wrong tries in a row block the PIN until it is reset with a code sent to the account's email.

What the best hostel software for Nepal has to do

The right software for a Nepali hostel bills in Bikram Sambat months, checks eSewa and Khalti payments, gives parents their own view, works on the phones your staff already carry, and keeps each role to its own work. HostelPalika does each of these today — and lists your hostel where students and parents search, which no spreadsheet or register book can.

Found by the people looking for a room

Your hostel gets a public page with photos, room rent and reviews from real residents, a pin on the hostel map, and a place in search and Compare.

And across the platform

Details that make it feel made for Nepal

Built on the Nepali calendar

Billing months follow the Bikram Sambat calendar, so a period is Baisakh or Bhadra, not a guess in AD.

Phone first, web too

A dedicated Android app and an installable web app, plus a browser portal for each role. The same account works in all of them.

Receipts you can verify

Every receipt carries a code that anyone can check on the website, so a screenshot cannot be passed off as a payment.

Notifications that respect people

Screens update while they are open and a push reaches phones when the app is shut. Emails are limited to one routine message a day, with an unsubscribe on every one.

Locked, scoped and logged

A 4-digit PIN and fingerprint unlock the app and every web portal. Staff only see the parts their job needs, and every change is written to an audit trail.

More than software

A community board for each audience, a map and compare tool for people choosing a hostel, a supply store for mattresses and cleaning supplies, and a network of verified repair workers.

Start in 5 steps

  1. 1

    Register your hostel

    Fill in your hostel's details and upload its documents online, or have a HostelPalika team member register it with you.

  2. 2

    Get verified

    The HostelPalika team checks the documents, so every hostel on the platform is a real, verified hostel.

  3. 3

    Choose your plan

    Pick the plan that fits your hostel — monthly, six-monthly or yearly — then pay for it on the website by QR and upload the proof.

  4. 4

    Set up rooms and people

    Add rooms, beds and the rent for each room type, bring in the residents already living with you, and invite wardens, cooks and parents to the app.

  5. 5

    Run the month from the app

    Invoices go out, payments are checked, the menu is published and night status comes in — the whole month's work in one place.

Plans for every size of hostel

Go

NPR 999 / month

Up to 50 residents

Pro

NPR 1,699 / month

Up to 100 residents

Max

NPR 2,499 / month

No resident limit

Compare every plan

What each person in the hostel gets

How it works

One hostel, start to finish

From the day you register to the day a resident leaves, in the order a hostel actually lives it.

  1. Step 1

    Register and verify

    Register the hostel and get it verified.

    • Sign up with a few details and the portal opens straight away.
    • KYC is a guided set of steps — owner, building, rooms, food, photos, payment details — finished with a drawn signature on the agreement, which is emailed back as a letterhead PDF once the hostel is approved.
    • Until KYC is approved the hostel stays unpublished, so nothing unverified ever appears in search.
  2. Step 2

    Set up the building

    Rooms, rent, food and payment details.

    • Add floors, rooms and beds. The room and bed map shows what is free.
    • Set one rent for each room type. The public listing, every invoice and the pricing shown to visitors all read from it.
    • Add the week's food menu, your eSewa, Khalti or bank details for collection, photos, facilities and your public page.
  3. Step 3

    Bring residents in

    A link, a QR or an existing list — no retyping.

    • Share the hostel's join link or QR. The resident sends their room and rent with their ID card, and staff approve or send it back.
    • Or scan the printed admission form's QR, which carries the paper form's fields into the portal.
    • Residents already living in the hostel are brought in through the existing-residents list with the month each has paid up to, so nobody is billed twice.
    • Admission fee and security deposit are raised as one joining invoice with a single reference code. Each resident gets a QR ID card.
  4. Step 4

    Bill every month

    Monthly invoices in the Nepali calendar, raised on their own.

    • Invoices are raised automatically every Bikram Sambat month from the rent for each room type.
    • A late fine can start after a number of free days. Khata items — things a resident took on credit — are added to the next rent bill.
    • Part payments are recorded against the invoice. Reminders go to the resident and then to their guardian on a schedule you set.
  5. Step 5

    Collect and verify

    Proof is checked before anyone marks it paid.

    • Residents pay by eSewa or Khalti and upload the screenshot. It is read, checked against the invoice and flagged if the amount, receiver or reference is wrong.
    • Wallet and bank statements are matched line by line against what the portal recorded.
    • Cash a warden collects is handed over with a confirmation and a count of what is left in the box.
    • Every payment gets a receipt with a verification code that anyone can check on the website.
  6. Step 6

    Run the day

    Attendance, meals and notices without a group chat.

    • Residents mark inside or outside once a day. Wardens see who is in tonight. Location is used for the check and is never stored.
    • The cook publishes the menu, marks meals ready and logs purchases. Residents rate each meal.
    • Notices go out to everyone at once, and scheduled push notices (for example a weekly reminder) run on their own.
  7. Step 7

    Fix things and keep people safe

    Problems have an owner, a status and an end.

    • Complaints and enquiries arrive with a status and an owner and stay open until closed.
    • A repair request carries a photo or a voice note, is assigned to staff or a verified repair worker, and closes when the fault is fixed.
    • One press of SOS in the resident's app alerts staff and guardians together.
  8. Step 8

    Grow and control

    Be found, be chosen, and see every building at once.

    • A public page, a pin on the map and reviews from real residents bring in enquiries and bookings.
    • Residents who pay on time and bring a friend earn against next month through the offer and referral programs.
    • Add branches under your main hostel and read every building side by side in Overall, with one bill.
    • Reports, monthly trends, an occupancy and revenue forecast, an audit trail and an API with webhooks complete the picture.
  9. Step 9

    Move out and leave

    Checklist, settlement and a clean exit.

    • A move-out checklist is ticked on the way out, and the money owed either way is settled and written to the statement.
    • The resident's login returns to a public account, so they keep the app and their history.
    • A hostel that ends its plan clears its bills, leaves through a request, and receives its records.

Questions hostel owners ask

It is the system that replaces the register book, the rent notebook and the notice board. HostelPalika keeps residents, rooms, monthly rent, payments, food menus, attendance and complaints in one account that staff, residents and parents use in the HostelPalika app or a web browser.

The best one for a Nepali hostel is one built for how hostels here run: rent billed in Bikram Sambat months, eSewa and Khalti payment proof checked against the invoice, a login for each parent, separate screens for wardens and cooks, and an app for the phones your team already uses. HostelPalika does all of these, and it also lists your hostel where students and parents search. Plans start from NPR 999 a month.

The owner sets up the hostel, rooms and rent and invites the team. Wardens handle residents, rooms, payment checks and night status; cooks see the menu and head count; residents see their bills, receipts and a statement PDF with a running balance; parents see only their own child's fees, notices and safety alerts. Each person signs in to their own account and sees only their part.

Each account has its own 4-digit app-lock PIN. The app opens with the PIN or a fingerprint, and every web portal asks for the PIN before it opens. After ten wrong tries the PIN is blocked until it is reset with a code sent to the account's email.

A spreadsheet is free and works for a small house with one person keeping it. Once you have more residents, staff who share the work, or parents who ask what has been paid, HostelPalika raises the monthly bills itself, checks payment screenshots, gives each role its own login and lists your hostel in search. The full side-by-side comparison is on the HostelPalika vs Excel page.

Yes. The HostelPalika app is on Google Play for Android phones, with separate home screens for hostel owners, wardens, cooks, residents and parents, so each person sees only their own work. On an iPhone, open the website and add the app to your home screen. The same account also works on the web.

Still on a register book or a spreadsheet?

Ready to run your hostel on HostelPalika?

Register your hostel, get it verified, and run residents, rent, food and safety from the HostelPalika app.

HostelPalika is a product ofSoftmato